| ID Services |
- ID Renewal, ID Reprinting/Replacement
- Payment of Annual Fees
- Updating of Retiree Information
- Updating of Contact Information and Personal Status
- Biometrics/Fingerprint Compliance
|
idservices@pra.gov.ph |
| Visa Restamping |
- Stamping of SRRV on new passport
|
restamping@pra.gov.ph |
| Member Records |
- Membership-related Certifications
- Request for copies of submitted documents
- Verification of Member Status
|
memberrecords@pra.gov.ph |
| Investment |
- Conversion of visa deposit into allowable investment
- Substitution of active investment
- Redeposit
- Annotation/cancellation of PRA restriction on property title
|
investment@pra.gov.ph |
| Bank Transactions |
- Bank Transfer (of visa deposit)
- Issuance/Inquiry on Visa Deposit Certifications
- Withdrawal of Interest Earned (DBP only)
- Withdrawal of excess visa deposit (except reclassification)
- Refund of fees
|
financialtransactions@pra.gov.ph |
| Reclassification |
- SRRV Migration (Reclassification of SRRV Scheme of Classic without pension to Classic with pension)
- Subgrogation other due to death of principal (Reclassification of membership)
|
reclassification@pra.gov.ph |
| Membership Termination |
- SRRV Cancellation
- Subrogation due to the death of principal
- Withdrawal of visa deposit due to SRRV cancellation
|
cancellation@pra.gov.ph |
| WeCare (Create an Amazing Retirement Experience) |
- Member Activities & Social Integration
- Special Concerns
|
wecare@pra.gov.ph |
| Retiree Inter-Agency Resource Connection and Assistance (RIARCA) |
- Assistance with other Government Agencies:
- Alien Employement Permit (AEP) at DOLE
- Driver's License at LTO
- Tax Identification Number (TIN) at BIR
- Tax-Free Importation at DOF
|
retireeassistance@pra.gov.ph |